Shipping & Returns
Need something expedited or shipped internationally?
E-mail Lindsay@HattanHome.com for a custom shipping quote. For international shipping quotes please send your shipping address and list of items you wish to purchase. Once packages leave the USA they are not able to be tracked and can take 2-3 weeks for delivery. The buyer assumes the risk of non-delivery and we are not able to provide refunds whatsoever.
Returns and exchanges
We want you to love your treats! We accept returns within 10 days for store credit only. Items must be in original packaging, unused, with tags attached. Original shipping fees can not be refunded. The customer is responsible for return shipping fees. Items from the SALE collection are final sale.
In the unlikely event that your item arrives damaged, or the incorrect item is shipped, we will be happy to replace it or provide a full refund. Photos of the damaged item may be necessary. Please notify us within 48 hours of any damages at Lindsay@HattanHome.com.